BFCU Locations

We'd love to see you in person! Please feel free to drop into any branch location near you.

Traveling? Find a surcharge-free ATM or shared branch near you.

The Credit Union offers many services 24 hours a day. In the event you are looking for something after hours we have compiled a list of Frequently Asked Questions to help assist until we are able to respond: 

Currently we are open at the Sherman and Spring Lake Branches Monday through Friday.

On Saturday our Sherman Branch is open in the lobby and the drive thru. On Saturdays, the drive thru is the primary location for teller transactions, and the lobby is reserved for account opening and loan questions. 

The Spring Lake Branch is not open on Saturday.

  • If your card is lost / stolen please report it ASAP by calling 1.877.632.1107
  • If you would like to report fraudulent or unauthorized activity please call the Credit Union during normal business hours; however, in the meantime, please call 1.877.632.1107 to shut down your card as a precaution.
  • If you received a call from the Fraud Department and need to call back to verify your transactions, please call 1.877.632.1107.
  • If you need to activate your card, or change your PIN number please call 1.866.762.0558
  • Visa Credit Card Start Points Plus Member Service may be reached at 1.866.972.3781

Please use this link to pull up the locator. You can search by City and State, OR by Zip Code.

  1. You may transfer between your accounts to your loan in Online Banking.
  2. You may use another institutions card using our online payment portal

Member support may be reached by dialing 1.877.272.1482.

Membership is open to those who live, work, worship, or attend school in Muskegon, Ottawa, Oceana, Newaygo, and Kent counties of Michigan.

Choose which account type you would like to open and select "Apply Now" on that respective page:

Choose which type of loan you would like to apply for and select "Apply Now" on that respective page:

Customer Service: 1.800.362.4030

Claims: 1.800.231.5770

Billing & Payments: 1.800.231.5744

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Locations Map
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  • Sherman Branch

    1888 East Sherman Blvd.
    Muskegon, MI 49444
    (231) 733-1329
  • Spring Lake Branch

    612 West Savidge St.
    Spring Lake, MI 49456
    (231) 733-1329