Our Focus is on You
Unlike being just another bank customer, at a credit union, you're a member — one with a share in everything we do as an institution. Plus, as a not-for-profit institution, our focus is not on personal gains; it's exclusively on the financial well-being of our members. Rather than pocket any profits earned, we pour that money back into the institution, securing better rates, services, and benefits for our well-deserving members.
- Members come "first.”
- We must offer reasonably priced services to our members.
- Members will be treated equally and fairly.
- Member counseling and education is vital.
- Confidentiality is essential.
- Staff must be service oriented, friendly, courteous, and well trained.
- Services to members must be convenient.
- Meeting member's needs is essential.
- Once a member, always a member.
- We must maintain a presence in the marketplace for all potential members.
- The membership must share in the financial success of the credit union.
- The success of the credit union is dependent on strong, dedicated leadership.
Best Financial Credit Union is owned and controlled by its members for their financial benefit and personal services for every member.
Building Relationships…One Member at A Time.