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You chose Best Financial because the BEST makes life better and we’re committed to doing everything we can to ensure the safety and health of our members, team members and the communities we serve. We are continually monitoring the Coronavirus situation and taking precautions to remain healthy, keeping the member experience free of service interruptions, as well as implementing extra cleaning measures. 

We have adapted and improved services to meet the ever changing needs of our members. 

For the latest reporting on COVID-19 from the Centers for Disease Control, visit cdc.gov or your local health department website. The health and well-being of our members and the BFCU team remain our highest priority, and we will continue to closely monitor the situation and provide additional updates as needed.

 

For a copy of our COVID-19 Prepardness and Repsonse Plan please click here

 

Open with Service Adjustments: 

Although things will look different, beginning Monday, June 15, 2020, our lobbies will be open to serve our members from 9 AM to 5 PM Monday through Friday, in addition to the current Drive Thru hours of Monday through Friday 9 AM to 5 PM at both the Sherman and Spring Lake Branches. The Sherman Branch will continue to remain open in the Drive Thru only on Saturdays 9 AM to Noon.

The number of people who will be able to enter the lobby will be limited, so we continue to encourage members to utilize the drive-thru, remote / e-services, make an appointment & plan for longer than normal wait times.

To those who enter the lobby, we will be asking you a series of COVID questions, as well as requiring a mask be worn.

 

Stimulus Payments:

You may qualify for a government stimulus payment, or Economic Impact Payment (EIP), to help relieve financial strain. The CARES Act (Coronavirus Aid Relief, and Economic Security) approved payments for eligible Americans either by direct deposit, paper check, or a prepaid debit card from the US Treasury. This means that your payment may be automatically deposited in your BFCU account. For additional details about Economic Impact Payments, please reference the IRS website at www.irs.gov/EIP.

 

Member Assistance: 

Best Financial Credit Union (BFCU) knows that members may be impacted by experiencing loss of income, or incurring additional expenses during this pandemic. As always, we are here for our members. Each situation will be reviewed on a case by case basis. Please contact a Member Service Representative if you need assistance.

 

Your Money is Insured:

The security of your money isn't something you should have to worry about. Best Financial Credit Union is federally insured by the NCUA (National Credit Union Association).Your deposits are automatically protected up to $250,000, giving you peace of mind, and access to your money when you need it!

 

E-Services:

You can access your account online 24/7 at BestFCU.org or on the BFCU Mobile App. View any of your account details, check balances, make payments, and transfer funds between Best Financial accounts. Additionally, we have 30,000+ FREE ATMs on the Co-Op Network (1 at each of our locations) where you can do your banking without going into a branch.

Your security remains a top priority for us as well. Please remember that we will never ask you to provide confidential information, such as full Social Security numbers or account numbers, by phone or email. If you suspect that you’re a victim of fraud, or if you receive suspicious communications, please contact us at 231-733-1329.